Help & FAQ

Need help? You're in the right place! Here you can find all of our frequently asked questions for the My Nintendo Store, as well as options to call, message or chat to us too!

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Mon - Fri 8am - 7.45pm

Weekend 9am - 4.45pm

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Sat - Sun 8am - 4.45pm

0330 912 4581

Nintendo General enquiries

If your enquiry is not related to a My Nintendo Store purchase, please visit the Nintendo Support Page.