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Customer Services:

Click the button below to message our Customer Service Team:

Contact Customer Services

Alternatively call our Customer Service Team on 0345 60 50 247 any time during the following hours:

  • Monday to Friday 9am to 6pm
  • Saturday 9am to 2pm

Email Us: nos-support@store.nintendo.co.uk



For more about how we use your information in connection with the Nintendo Official UK Store please refer to our Privacy Policy

Repairs

We’re sorry you’re experiencing problems with your console, game or accessory.

In order to book your item in for a free assessment by our Nintendo Service Centre please visit https://nintendoservicecentre.co.uk/.

Alternatively please email us at customer-support@nintendo.co.uk or telephone us at 0345 60 50 247 (calls charged at National Rate).

Our terms and conditions of service apply to any repair services that our Nintendo Service Centre provides. Please click here for more details.

For more details about how Nintendo UK uses your information in connection with its repairs services see our Repairs Privacy Policy


Other Enquiries

For all other enqueries related to the below, please visit www.nintendo.co.uk/Support/Contact/Contact-621598.html

  • Nintendo Account / My Nintendo
  • Nintendo Mobile Apps - Super Mario Run, Fire Emblem Heroes, Miitomo
  • Parental Controls & Master Key
  • Nintendo Network ID (NNID)
  • Nintendo eShop
  • Gameplay Hints & Tips
  • PR Enquiries
  • Marketing Enquiries