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Average connection time 25 secs

Live Chat

Average connection time 25 secs

Average connection time 25 secs

Customer Services:

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Contact Customer Services

Alternatively call our Customer Service Team on +44 (0)345 60 50 247 any time during the following hours:

  • Monday to Friday 9am to 6pm
  • Saturday 9am to 2pm

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We’re sorry you’re experiencing problems with your console, game or accessory.

In order to book your item in for a free assessment by our Nintendo Service Centre please visit

Alternatively please email us at or telephone us at 0345 60 50 247 (calls charged at National Rate).

Our terms and conditions of service apply to any repair services that our Nintendo Service Centre provides. Please click here for more details.

For more details about how Nintendo UK uses your information in connection with its repairs services see our Repairs Privacy Policy

Other Enquiries

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  • Parental Controls & Master Key
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